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Wrike Software Analysis

Page history last edited by John Roderick 5 years, 6 months ago

Wrike Software Analysis

 

 

Overview

Wrike is a virtual collaboration and task management software created in 2006. It advertises itself as an easy to use, streamlined task management, project management and collaboration software. Wrike’s software has special emphasis on “accelerating” projects through repeatable task and project templates, automated reporting and tools such as checklists and email updates. In addition to the desktop application, Wrike has an Android and iOS application.

 

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Project Control

User can create as many projects as they want, with up to as many users as their pricing tier allows. Projects can be created from scratch or from a provided or custom template. Projects access is controllable by the creator of a project or whomever they designate as an administrator. With Wrike, users have both project and personal dashboards and storage repositories. Tasks and updates from all projects and dashboards can also be viewed in an aggregate version (referred to as the Stream). Stakeholders can be added to projects as collaborators, giving them the ability to view and comment on tasks, discussions and files, but not the ability to edit, create or delete.

 

Tasks

An unlimited number of tasks can be added, assigned to specific members, prioritized and updated as it changes states (todo, in progress, done, or custom states). After a task is completed it moves to the “completed” pile which can then be viewed from the dashboard. Tasks, their resource allocation, and dependences can be viewed in a tabular format, gantt chart, time log (how much time has been allocated and spent to which tasks), workload per person and in a list. Tasks can be commented on for discussion. Recurring tasks can be created. Tasks can also be emailed to others or created and updated via email. Users can mass add, delete or update statuses of tasks.

 

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Calendar

Within Wrike, deadlines, milestones and other calendar activities are viewed through the Activity Stream. Meetings cannot be scheduled without calling them tasks and assigning everyone to that task. Wrike does support Outlook, Gmail and Apple Calendar integrations, so a more ‘traditional’ calendar view can be accessed through one of those. The activity stream upcoming view does not take into account individual user’s timezones - it just displays the date the activity is due. The enterprise version of Wrike allows users to create a custom calendar, taking into account vacations, public holidays, sick leave and other absences that could potentially affect the project.

 

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Files

Files can be uploaded, commented on and handed off. There’s a centralized document library for each project, as well as a private document library for each user. Files do not have versioning control. Wrike supports the ability to export a file for any Microsoft product (such as Word, Excel or Project), as well as Google Drive, and a raw TXT or CSV file.

 

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Communication

Users can communicate via project discussions or directly on files or tasks. Guest access for business partners can be granted via ‘collaborator’ setting, granting them view and comment access only. Wrike does not have private communication between members directly, instead relying on one of its email integrations to handle private conversations. Members can be notified of updates either within the application or through email.

 

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Planning

Project timelines can be planned via gantt charts, with resource allocation, time tracking and the ability to create items down to the work package level. Wrike does not support budgeting at this time.

 

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Tracking

Wrike has both time and project status tracking. Time and project status can be viewed on the task, project or aggregate level. The software does not have approval or budget tracking. To add time to a task, users can manually add hours or use the built in timer. Time and project tracking are viewed via Reports.

 

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Reporting

The software provides a variety of built in and custom project reports. Time, workload, progress, upcoming tasks and recently completed tasks can all be generated and exported by default. Built in reporting allows users to see an aggregate of all of their projects and drill down to the project, task, subtask or user level. Custom reports can be generated with enterprise software licenses.

 

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Access

Wrike has web access, a mobile website and Android and iOS apps. It’s fairly easy to learn with support for any questions. At this time, they do not have multilingual support. Wrike supports third party integrations with Google Drive, Dropbox, Box, MS Project, Excel, iCal, RSS, Outlook and Apple Mail.

 

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Support

Upon setup, Wrike presents the user with the option to enter their phone number and receive a call back to get help learning the software and with initial set up. Wrike offers 24/7 support for enterprise (more than 15 users), 24/5 for paid subscriptions and basic support for their free subscription.

 

Pricing

Up to 5 users and 2gb is free. 5 users with 5gb is $40/mo. 15users with 15gb is $99/mo. For more than 15 users, Wrike creates a custom quote.

 

Summary

Wrike is an easy to use and extensively customizable software application that’s great for product, task, and time tracking. It relies fairly heavily on integrations for some collaborative components, such as meetings and private messaging. If a company has a program they already rely on for these features, such as Outlook, Wrike provides very seamless integrations and would make a great addition to a company who already has some corporate products. Wrike is less useable for smaller companies, who plan on having under 15 users, as many of the enterprise level customizations are not available for the cheaper accounts.

 

Video Demo

 

Reference

Wrike. Feature screenshots, retrieved from https://www.wrike.com/

 


 

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