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Revised Outline

Page history last edited by Jessica DeJong 7 years, 5 months ago

Revised Outline 

 

I. Introduction

    A. Define collaboration

    B. Define user experience

 

II. Recommendations for an Ideal Collaboration Tool (Ashish and Phoebe)

    A. Ability to browse and look for information together

    B. Ability to video conference

    C. Data Security

    D. Scalability

    E. Integration with other applications

    F. Customization

    G. Data Availability (avail. on mobile devices)

    H. Alerts and Notifications

    I. Share audio/images

    J. Easy set-up

    K. Social features (e.g. tagging, rating)

    L. Good information architecture

    M. History

 

III. Research Fields that address UX in Collaboration (Jessica and Stella)

    A. Collaborative User Experience (CUE); IBM research group

     1. Describe their research focus

     2. Discuss main findings of their research

    B. Computer-Supported Cooperative Work (CSCW)

     1. Describe their research focus

     2. Discuss main findings of their research

     3. CSCW Matrix graphic

    C. Computer Supported Collaborative Learning (CSCL)

     1. Describe their research focus

     2. Discuss main findings of their research

    D. Collaborative Work Systems (CWS) and Collaborative Work Environment

     1. Discuss each concept and how they pertain to the UX of collaboration

 

IV. Collaboration Tools - Discuss broadly based on the following 3 parent categories: (chart? feature matrix) (Ashish and Phoebe)

  1. Shared editor/jointly authored

 

                                                           

Features V

Tools >

 
 

1.Social

Skype

Gchat

 

1.1 Tagging

1.2 Liking

Has

No Liking

HAS

 

Summary

  1. description

    1. Collaboration tools that support multiple editors and authors.  With this type of tool multiple people can add, edit, change, or delete content to a shared document that is accessible to multiple people.

  2. main features that contribute to the user experience

    1.  
  3. 2-3 examples of current products in the market (Wiki, Google Docs)

    1. Wiki

      1. a tool that allows for multiple authors to collaborate on the same document.  People can edit, add, change, and delete content without restriction.

    2. Google Docs

      1.  

 

    1. summary and recommendations for what could make it even better

  1. Streaming Media (video/audio chatting)

    1. description

      1. Collaboration tools that allow for video and/or audio conferencing.  Users can “meet” and have a verbal conversation, which eliminates some of the ambiguity of consulting only through text-based means, such as Instant Messaging or Email.

    2. main features that contribute to the user experience

      1. Video capability

      2. Text chat

      3. Screen share

    3. 2-3 examples of current products in the market (Skype, Google Hangout)

      1. Skype

        1. a video and audio conferencing tool used to chat with people in different places.  The basic version is free, however certain features (chatting with more than three people) require an upgrade that is not free.  Users can video chat or simply call someone, which is comparable to talking to someone on the phone... no video).  Other features include text chat and screen sharing.

      2. Google Hangout

        1. a free video and audio conferencing tool used to chat with people in different locations.  Users can use the video feature or use just the audio by turning off the video function.  Other features include text chat, screen share, and access to Google Drive, which allows participants to create and edit documents from the conference screen.  

        2. One feature that really adds to the user experience: when a person is talking a green volume bar under the person’s picture displays, letting everyone know who is talking.  The image of whoever’s volume is the loudest is cast in the center of the screen.

    4. summary and recommendations for what could make it even better

  2. Shared file repository

    1. description

    2. main features that contribute to the user experience

    3. 2-3 examples of current products in the market (Dropbox, Google Drive, Skydrive)

    4. summary and recommendations for what could make it even better

 

VI. Conclusion

  1. User Scenario - pulling in everything we’ve discussed in the paper    

  2. Summary of our findings, current state of available tools, and recommendations for future tool development.

 

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