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Trust Outline and Chapter

Page history last edited by vernejb@... 9 years, 3 months ago


1. Introduction
     a. Define what trust is
     b. Layout what is going to be in the chapter

 2. Components of Trust
     a. Credibility
     b. Security
     c. Dependability

3. Individual Aspect of Trust
     a. Developing Communication Skills
     b. Understanding Complexities of Trust Issues with Individuals:
     c. Developing Communication Skills


4. Team Aspect of Trust Building
    a. Building Trust among Teams
    b. Building and maintaining mutual knowledge

    c. Understanding different cultural traits


5. Managerial Aspect of Trust
     a. Hiring Trustful group members
     b. Creating a Trust Managerial Landscape
     c. Building Trust within a group
     d. Fostering and Maintaining Trust within a group


6. Organizational Aspect of Trust
     a. Understanding Cultural aspects of Organizational Trust
     b. Building and maintaining Trust within the organization


7. Governance and Trust

     a. Definitions
     b. Governance and Trust

     c. Development of Trust
     d. Transparency
     e. Governance
8. Summary 




Chapter 17 Trust in Virtual Teams

     Word Version

Comments (2)

nicacn@... said

at 1:43 pm on Oct 31, 2010

I think this page should be titled Table of Contents instead of outline. The first time I saw this, it was confusing to my why there was an outline instead of chapter content on the initial page.

terbush@... said

at 10:04 am on Oct 13, 2010

This is a good start. I sent along several academic papers on trust and specifically trust in virtual teams. I hope they were helpful. Please let me know if you need more (I have more). Also, look to the resources of the academic articles as they will provide you additional material.
I would also like to see something specific to the difficulty of fostering trust in distributed teams (as it appears most of your material is geared toward co-located teams, understandable as that is where most of the research has been done, much easier to measure).

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