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Collaboration eLearning Content Authoring and Delivery Tools (redirected from F17scary)

Page history last edited by Gary Leicht 2 years, 6 months ago

 

 

Collaboration eLearning Content Authoring and Delivery Tools

 

 

 

1. INTRODUCTION

 

 

1.1 Domain:  Collaborative Content Authoring Tools

 

With a marked increase in the popularity of using collaborative content authoring tools in administering, tracking, and delivering high quality content to end users, and the subsequent increase in the number of available products in this very competitive product domain, we have decided to focus our efforts exclusively on this domain. 

 

1.1.1 Subdomain:  Collaborative eLearning Content Authoring and Delivery Tools

 

During the course of this project, our team selected the sub-domain of collaborative eLearning content authoring and delivery tools as our subdomain for further research and investigation. The collaborative eLearning content authoring and delivery tools making up this subdomain are commonly referred to as learning management systems or LMSs. The typical LMS is a software application capable of creating, administering, documenting, tracking, and delivery of educational courses or training programs to schools as well as to businesses [1]. Collaborative eLearning tools allow an author or authors to create collaborative content for delivery to other users.  It is often the case, that the end user(s) may also have the ability to change or edit the authored content delivered to them or to comment on it. A robust collaborative eLearning content and delivery tool is device independent, as it is authored and delivered online, usually as a SaaS system, to any number of different computing devices.  

 

1.1.1.a  Within the subdomain, we identified several subcategories of collaborative eLearning tools. These subcategories include:

 

     1.  Collaborative eLearning Authoring/Delivery

     2.  Collaborative eLearning Authoring 

     3.  Collaborative eLearning Delivery

 

     Of the three subdomains above, the vast majority of tools fall into the subdomain of Collaborative eLearning 

     Authoring/Delivery tools, with the other two subdomains having very few examples relative to the

    collaborative eLearning authoring/delivery too subdomain.

 

 

2. USE CASES/USER JOURNEYS

 

 2.1 Methodology

 

After the choice of product domains was established, three user stories were generated by team members; all using fictional characters in fictional settings, but with all users expressing a need to use a collaborative eLearning platform to author and deliver content to end users residing within the domain. Each user story was generated independent of the other user stories, with the acceptance criteria associated with each individual user story reflective of that user's expectations and requirements from a collaborative eLearning authoring and delivery platform.

 

 2.2 User Stories

 


 
User Story One

 

User 

Colonel James K. Turk

Profession 

Astronaut and science teacher at Grants Pass High School, Grants Pass, Oregon


Personal Information

Turk, married to his high school sweetheart for the past 31 years, is the father of three children; two daughters Samantha and Trisha, and son, James Junior. In his spare time, Turk is an avid fisherman and a professional fishing guide working on the Rogue River out of Grant Pass and Merlin, Oregon. Traveling to space and becoming a member of the ISS is a dream fulfilled for Turk, who has dreamed of journeying into space after viewing old reruns of Flash Gordon on Saturday morning television as a young child.


User Story

Colonel Turk will be conducting research on microcrystalline growth in fir trees in front of a live video feed broadcast to 26 high school classrooms located throughout the world. In all, approximately 500 students are expected to be in attendance for the one hour event. The students and their instructors will be able to communicate and ask questions simultaneous to Turk's video broadcast via a live message feed with the astronaut, with the other scientists aboard the international Space Station responding to the students' questions. After the completion of the video research demo event, Turk will respond directly to some of the more interesting questions, which will be shared with all participants.


Acceptance Criteria

  ●   Must support secure user login (encryption).

  ●   Must be accessible from all common user devices (desktop, laptop, tablet, phone).

  ●   Consolidate training initiatives on a scalable web-based Cloud-based, SaaS deployment (AWS) platform (~600 seats maximum).

  ●   Wants to video his lecture and pipe the videos to the students’ classrooms (with the assistance of his fellow astronaut/researchers).

  ●   Must support audio and video feeds download by Turk.

  ●   Must support messaging / blog posting by Turk, ISS crew, and students.

  ●   Supports synchronous and asynchronous QA between instructor and students.

  ●   Ability to web conference (instructor to group(s)) (one-to-many).

  ●   Wants the ability to respond to student questions in real-time during his presentation.

 



 

User Story Two

 

User 

Miranda Espinoza


Profession 

Senior Pre-sales Engineer, Sales Lead for Eastern Europe and Western Asia region for MetalImaging 3D Stereolithography Systems (MetalIMaging3D) of Albuquerque, New Mexico

 

User Story 

Miranda is conducting a routine, post-sales interview from her iPhone with one of her new sales team associates while waiting for her flight out of Miami International Airport to Odessa, Ukraine. During the meeting, Miranda and the new team associate will review the newly signed contracts (before uploading to Salesforce), and Miranda will provide further sales training to the new sales team associate by pointing out ways to improve as a salesperson through the viewing of online learning video content. After the videos are viewed, the team associate will take an online quiz on the subject matter. Then, the associate’s quiz score will be recorded.Miranda will review the new associate's score and schedule another online meeting at a later date where she will review with associate both strengths and weaknesses, and recommend further training and mentoring at that time.

 

Acceptance Criteria

●     Must support secure user login (password encryption).

●     All features must be accessible from all common user devices (desktop, laptop, tablet, phone).

●     Consolidate training initiatives on a scalable, web-based, Cloud-based, SaaS deployment (AWS) platform able to accomodate 25-30 team members.

●     Must support simple text chat or audio chat.

●     Must support content uploads/downloads.

●     Must support uploading and downloading of spreadsheets and sales data directly to Salesforce through a plug-in.

●     Ability to edit and/or annotate text documents as required using an embedded tool set.

●     Ability to web conference (one-to-one).

 



User Story Three

 

User 

Matt Smith

 

Profession

Car dealer, San Francisco, California


Personal information

Matt started working right after high school and is good at what he does. The work itself is not very challenging but for the past 10 years he has felt like that the money has been too good to pass.

 

Lately Matt has been looking for for a new challenge and wants to further develop himself without leaving his steady pay. There is an opportunity that has opened up at his current employer, but this requires him to take classes in project management, without taking time off work.

 

User Story

 Matt received special permission to take an online class during the slow hours at work as long as he can leave it whenever a customer enters. The class is interactive with other as long as he can leave it whenever a customer enters. The class is interactive with other  members across the country, but their schedule doesn’t always match, which makes group projects difficult. he, therefore, requires a collaboration tool that doesn’t require  talking (as it would distract him from customers), and that won’t be affected by  pausing it for an hour and then returning, so live streams or conferences wouldn’t be a good fit.

 

The class is a requirement for the management position, and involves a final project with other team members. According to the professor the project should take 60 hours to complete, and they have two weeks to finish it, which is why Matt has to work during work hours.The tools used will be specific to the final project and interaction with team members so that they, together, can create a good result. Without having to actually speak to each other.

 

More specifically, the specific tasks that the tool needs to deliver are scheduling-ability to set up deadlines that are shared among the members, a common work surface as well as the ability to create a presentation, as this is how the project will be delivered.

 

Acceptance Criteria

●     All features must be accessible from all common user devices (desktop, laptop,tablet, phone).

●     Cloud-based, SaaS deployment (AWS).

●     Must support text communication and visual collaboration.

●     Must support archival and retrieval of video lessons.

●     Must support easy access of all documentation; videos, audio.

●     Supports QA and feedback between instructor and students.

●     Supports feedback from classmates.

●     Supports download of course material.

  ●     Auto-save feature.

 



 

 

3. TOOLS AND TESTING

 

By defining the limits of the product domain, in this case  the prerequisite for a product meriting further investigation was that it resided within the domain of collaborative eLearning authoring and delivery products as determined by definition derived by the team, the product was documented along with specifics of the product; including the product's name, the product's manufacturer, the product URL, what domain the product resides, a brief description of the product, the product's price model, and the product's extensibility. Approximately three days was dedicated to product research/collection with all team members logging their products onto a common shared spreadsheet, from which all team members would commence product testing.

 

LINK:  List of Collaboration eLearning Content Authoring and Delivery Tools

 

 

4. USER STORIES TESTING

 

Each of the 58 tools on our list was rated pass/fail based on our acceptance criteria. The tools having successfully passed the acceptance criteria were then subjected to a secondary ranking process. Using the secondary ranking process, the three tools were ultimately determined. The secondary ranking process consisted of  five categories; “Price,” “User Friendliness,” “Accessibility”, “Device Compatibility,” and “Usefulness.” Each tool was then graded in each category using a scale from 1 to 5, with a 25 as maximum grade. Instructions for considerations when conducting product ranking were generated prior to the commencement of the product ranking process. From the resulting team rankings, the three tools with the highest scores were accepted as final product recommendations.

 

4.1 RECOMMENDED TOOLS

 

Based on the acceptance criteria as previously defined, the recommended tools are the following: 

 

S.No

elearning Tool

Rating

1

Easy Generator

23

2

Bloomfire

22

3

SumTotal Learn

22

 

 

4.2.1 Colonel James K. Turk 

 

Criteria

Easy Generator

Bloomfire

SumTotal Learn

Secure user login

Pass

Pass

Pass

Device compatibility

Pass

Pass

Pass

Consolidate training initiatives on a  scalable Cloud-based, SaaS deployment. max 600 seats

Pass

Pass

Pass

Video lectures

Pass

Fail

Pass

Audio and video feeds download by teacher

Pass

Pass

Pass

Messaging / blog posting by all parties

Pass

Pass

Pass

Synchronous and asynchronous QA between instructor and students.

Pass

Pass

Pass

Web conference, one-to-many

Fail

Fail

Fail

Able to respond to student questions in real-time during his presentation

Couldn’t find

Fail

Fail

 

Recommendation: Easy Generator passed the user story, but all information wasn’t found. There is a possibility that web conference and interaction during lecture are features available, as you build your own platform. However it wasn’t specified in any of the examples given.

 

 

4.2.2 Miranda Espinoza 

 

Criteria

Easy Generator

Bloomfire

SumTotal Learn

Secure user login

Pass

Pass

Pass

Available on desktop, laptop, tablet, phone

Pass

Pass

Pass

Cloud based, SaaS for 30 teams members

Pass

Pass

Pass

Chat text

Pass

Pass

Pass

Web conference/ video chat

Fail

Fail

Pass

download/ upload feature

Pass

Pass

Pass

Editing tools for text

Pass

N/A

N/A

 

Recommendation: SumTotal Learn is the most suitable tool for this user story based on the acceptance criteria. SumTotal Learn is the only tool that support video conference.

 

 

4.2.3 Matt Smith 

 

Criteria

Easy Generator

Bloomfire

SumTotal Learn

Platform Independent

Pass (Cloud, SaaS, Web)

Pass (Cloud, SaaS, Web)

Pass (Cloud, SaaS, Web)

Cloud Deployment

Pass (Cloud, SaaS, Web)

Pass (Cloud, SaaS, Web)

Pass (Cloud, SaaS, Web)

Communication & Collaboration Support

N/A

N/A

Pass

Media Uploads & Download

Pass

Pass

Pass

Q&A, Feedback support

Pass

Pass

Pass

Content Management

Pass

Pass

Pass

Auto-Save

N/A

Pass

N/A

 

Recommendation: SumTotal Learn is the most suitable tool for this user story.

 

 

5. CONCLUSION

 

With the vast number of collaborative eLearning authoring and delivery products in the marketplace, choosing the optimum solution for learning can be daunting. Through our research, we have attempted to find the best products available while keeping in mind our end users and our acceptance criteria. By doing so, we have been able to reduce the number of products drastically, from the original 58 to only a handful. That being said, it would still be beneficial for any party interested in building out a collaborative eLearning authoring and delivery platform to choose wisely, hopefully based on your own needs and your own acceptance criteria. Also, our research was conducted in the latter part of October 2017, so please keep in mind that products change, products disappear, and new products come to market routinely in this product domain. What also is evident is that each need requires a different tool, our user stories only had one tools each that passed the test. Therefore we can conclude that there is no universal super tool. You simply need to be aware of your requirements.

 

 

6. SOURCES CITED

 

1. Ellis, Ryann K. (2009), Field Guide to Learning Management, ASTD Learning Circuit.

 

 

 

Team Scary is:

Elin Boerjesson

Sampath Dindi  

Dorian Gattepaille

Gary Leicht

 

 

 

 

 

 

 

 

 

 

 

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