| 
  • If you are citizen of an European Union member nation, you may not use this service unless you are at least 16 years old.

  • Stop wasting time looking for files and revisions! Dokkio, a new product from the PBworks team, integrates and organizes your Drive, Dropbox, Box, Slack and Gmail files. Sign up for free.

View
 

WritingColl_UseCase4

Page history last edited by Amanda Fick 10 years, 5 months ago

Anna Godwin – Project Manager

 

Company: 

    •    Employs 3500 people globally 

    •    Headquarters in Wilmington, Delaware 

    •    Telecommunications and Network Security

 

Characteristics: 

    •    32 years old 

    •    Uses various social networking tools both personally and professionally 

    •    Has a degree in Project Management and Library Science 

    •    Lives in suburbs of New Jersey 

    •    Occasionally will telecommute 

    •    Uses SharePoint for work as a document sharing tool

 

As a project manager for GoForward Technologies, Anna works long hours managing various large project teams.  The teams vary in size and are composed of people with different levels of expertise and all include members who live in the U.S., Europe and Canada.  

She often organizes and conducts meetings and works with different software packages to accommodate global and local team members.  One of her major projects is to investigate an organizational enterprise solution that will satisfy stakeholder requirements. 

 

Initiating and conducting a meeting involves the following:  

  • A topic and agenda are sent out along with the meeting request 
  • All team members are expected to contribute to the meeting and provide a status of projects 
  • Meetings typically last 1.5 hours since many on the team are global and meeting organizers are sensitive to this 
  • At meeting close, everyone knows what is expected for the next meeting

 

Since the project is in the early stages, they are gathering requirements from a key group of subject matter experts.  One important component of the project was to survey and collect qualitative and quantitative data from the employees of the organization. 

 

Based on meetings with stakeholders the must-haves for a tool is the following: 

  • Provides document management capability 
  • A tool to facilitate collaboration amongst team members 
    • Everyone has access and can monitor their progress 
    • Everyone can track the project status 
    • A mechanism that allows brainstorming – chat /IM/ Discussion board 
  • User-Friendly 
  • A tool to track resources and budget 
  • A separate tool that will work in conjunction with existing organization calendar or has a built-in calendar where meetings are established and notices are then sent to the team. 
  • Team access based on permissions 
  • Reporting for management 
  • Will use a separate tool for interactive meetings [GoToMeeting, WebEx] and needs the capability to upload large media files for reference.

 

Because of the recession, Anna’s company is looking to the project team to come up with a scalable cost-effective solution.  

 

Back to Main Use Case Page

Comments (1)

Dr. Ruth Ter Bush said

at 1:08 pm on Oct 19, 2009

stakeholder needs for what? Not sure what the problem to be solve is.
You are looking for a tool that records the meetings with high quality audio and video and can track resources and budgets? One is a presentation tool the other a project management tool, are these both required of the same tool?

You don't have permission to comment on this page.